Terms & Conditions

WHO WE ARE

This site is operated by Cycle Central Ltd (we, us or our). We are a limited company registered in England Wales whose registered address is 98 Lower Richmond Road, Putney, SW15 1LN. Our company registration number is 15728833.

You may contact us by telephone on 020 8789  9837 or by e-mailing us at hello@cyclecentral.co.uk. 

PRIVACY AND COOKIES

We maintain a strict privacy policy in relation to the processing of personal data we collect about you, which may be found here. You consent to such processing and you warrant that all data provided by you is accurate.

This site also uses cookies. Information on them and how to disable them may be found in our cookie policy here.

ACCESSING THIS SITE

We do not guarantee that this site, or any content on it, will always be available or be uninterrupted. We may suspend, withdraw, discontinue or change all or any part of this site without notice. We will not be liable to you if for any reason this site is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to this site, including configuring your information technology, computer programmes and platform in order to do so.

You are also responsible for ensuring that all persons who access this site through your internet connection are aware of our terms, and that they comply with them.

Any user identification code, password or any other piece of information used as part of our security procedures is confidential and must not be disclosed to any third party. Please notify us promptly if you know or suspect that anyone else knows it.

We have the right to disable any user identification code or password if in our reasonable opinion you have failed to comply with any of the provisions of our terms.

THE CONTENT OF THIS SITE

We may update this site or change the content at any time. However, please note that any of the content on this site may be out of date at any given time, and we are under no obligation to update it. We do not guarantee that this site, or any content on it, will be free from errors or omissions. Neither we nor any third parties guarantee the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this site for any particular purpose.

INTELLECTUAL PROPERTY RIGHTS

We are the owner or the licensee of all intellectual property rights in this site and in the material published on it. This material includes, but is not limited to, the content, trade marks, branding, design, layout, look, appearance and graphics. All such rights are reserved. Reproduction is prohibited other than in accordance with our terms.

You may print off one copy, and may download extracts, of any page(s) from this site for your individual and non-commercial use. You must not modify the paper or digital copies of any material you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of content on this site must always be acknowledged.

You must not use any part of the content on this site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of this site in breach of our terms, your right to use this site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. Unauthorised reproduction of any material on this site may give rise to a claim for damages and/or be a criminal offence.

LINKING

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to this site in any website that is not owned by you.

This site must not be framed on any other site, nor may you create a link to any part of this site other than the homepage.

We reserve the right to withdraw linking permission without notice.

VIRUSES

We do not guarantee that this site will be secure or free from bugs or viruses. You should use your own virus protection software.

You must not misuse this site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to this site, the server on which this site is stored or any server, computer or database connected to this site. You must not attack this site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use this site will cease immediately.

PAYMENTS

All prices are quoted in pounds sterling (£). Unless otherwise stated during the order process, prices include Value Added Tax (VAT) at the UK rate.

Payments for repair and services are made via secure check-out pages using Stripe who takes Visa, Visa Electron, MasterCard, Switch / Maestro cards and American Express. Card charges will appear on your statement as Cycle Central.  Stripe is compliant with PCI DSS.

Your credit card payment will be taken at the time you make a payment. If a problem in supply should occur, your payment method will be refunded as swiftly as possible. The refund may take a couple of days to show as cleared funds on your account, depending on payment provider.

LIMITATION OF LIABILITY

Nothing in our terms excludes or limits our liability for death or personal injury arising from our negligence, for fraud or fraudulent misrepresentation, for breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession), or any other liability that cannot be excluded or limited by English law.

EVENTS OUTSIDE OUR CONTROL

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a contract that is caused by any act or event beyond our reasonable control.

If such an event takes place that affects the performance of our obligations, we will contact you as soon as reasonably possible to notify you and the time for performance of our obligations will be extended for the duration of the event. You may cancel your booking where our failure to perform or delay to perform has continued for more than 28 days due to such an event. 

GOVERNING LAW

Our terms, their subject matter and their formation (and any non-contractual disputes or claims) shall be governed by English law. You and we agree to the exclusive jurisdiction of the courts of England.